Neteller Background Information

Neteller has a long history of being used for casino payments. It was created in 1999 and by 2005, more than 80% of online casino transactions went through Neteller. While it has never quite reached those heights again, it is still the most popular e-wallet used for online gambling payments.

Neteller is available in more than 200 countries around the world, allowing players to carry out instant transactions with minimal fees. The company is part of the Paysafe group, a well-respected payments company that also owns Skrill and Paysafecard.

Initially, Neteller was based in Canada, but it moved to the Isle of Man in 2004 in the same year as it raised about $70 million in its initial public offering and went public. In this same period, 95% of the company’s revenue was coming from Neteller funds that were transferred to online casinos.

Since then, the company has undergone many changes and made numerous acquisitions. In November 2005 it acquired Netbanx Ltd and then in 2008 it became Neovia Financial PLC. A number of years later, the brand merged with the Optimal Payments company and at the same time, adopted its name.

However, Neteller’s biggest acquisition was that of Skrill in 2015. At the same time, it underwent rebranding to become the Paysafe Group. It existed in this form until 2017 when it was acquired by the consortium of The Blackstone Group and CVC Capital Partners.

While all of this was going on, the company had launched the NETELLER Card in 2003. It was rebranded as Net+ in 2008 and under that name, the company offers MasterCard prepaid debit cards, card programmes, and it used to also offer virtual cards.

Despite not dominating casino payments in the same way as it once did, Neteller is still a hugely popular payment method and it is accepted at a huge number of online casinos, far more than accept rival wallets, such as PayPal.

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Advantages of Using Neteller

There are many advantages to using Neteller for online casino payments. To begin with, it offers a fantastic level of security. Players will not have to provide casinos with any credit card information and all transactions are protected by SSL encryption. Furthermore, Neteller’s operating company, Paysafe Financial Services Limited, is authorised by the Financial Conduct Authority, which means that it has proven that it is a safe and secure service.


Another huge advantage is the fast transaction times. Both deposits and withdrawals are very fast. This means that when depositing at a casino, players will not be left waiting for their funds to arrive. Furthermore, when withdrawing, the transaction time is significantly faster than card and bank transfers, which can take several days to complete. In addition, some players would prefer that their banks did not know that they were carrying out gambling related transactions. Neteller provides players with complete anonymity. Once the funds are in a Neteller account, no bank is able to track how they are spent. Furthermore, if you wish to play at multiple casinos, then you only need one Neteller account to fund all of the casino accounts.


As an added bonus, many online casinos will offer special deposit bonuses for using Neteller. This used to be very common and while it is now much rarer, they are still possible to find. In fact, there is a rewards section on the Neteller website where you can find the latest deals available at various online casinos and sportsbooks for those who use Neteller. There are similar rewards on offer for those trading Forex or cryptocurrencies. On top of the rewards, Neteller also runs a VIP benefits reward scheme. VIP members will receive discounts on deposits and withdrawal fees, lower FX conversion fees, and discounts on various other Neteller services.


Of course, there are a few drawbacks that people need to be aware of. To begin with, Neteller cannot be used in all countries. For example, it cannot be used in Norway or the USA for gambling payments. Furthermore, there will be some fees for using Neteller. Neteller may charge you when you top up your e-wallet or withdraw to your bank. However, it is important to remember that casino transactions are free.

How to Use Neteller at an Online Casino

In general, it is very easy to use Neteller at online casinos for both deposits and withdrawals and most people will not need any help in doing so. Of course, the exact steps will vary slightly depending on the casino that you are playing at, but in general, it always works in the same way.


The first thing you will need to do is to sign up for a Neteller account. This is completely free and you can do it in a few minutes on the Neteller website. You just need to create a password, choose a currency, and supply some basic personal information. After your account is ready, you then need to fund it, which can be done in a variety of different ways.


Once your account is ready, you simply need to visit the cashier in your chosen casino. There you should select Neteller as your preferred payment method and enter how much you wish to deposit. You will be asked to login to your Neteller account and then you just need to click a button to confirm the transfer. The money should then be available in your account within seconds. Withdrawing your winnings is a very similar procedure. However, you should keep in mind that at many online casinos you will first have to verify your identity before you can withdraw, regardless of which payment method you are using. This is normally done by submitting a copy of a photo ID and a utility bill.


Once this is done, just visit the cashier and select Neteller as the withdrawal method. Enter how much money you wish to withdraw, ensuring that you have met all withdrawal requirements. Simply provide the relevant details and the withdrawal will be started. Usually the casino will have a processing period of a day or two, and once this is complete, the money will be immediately available in your Neteller account. It is worth noting that most casinos will only allow Neteller withdrawals when Neteller has been used to fund the account.

Help with Neteller

Neteller offers a fantastic level of customer support to its users. There is a large support centre on the Neteller website with help split into topics such as Account, Payments, Security and Prepaid Cards. All of the articles are well written and easy to understand and it is an excellent resource for anyone needing guidance.


Furthermore, the Neteller customer support team can be reached with ease via telephone or an online contact form. They are also available through Twitter and Facebook. The team are happy to help with all queries and will do their best to answer as quickly as possible.

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Frequently Asked Questions
What is Neteller?

Neteller is a hugely popular e-wallet that can be used to make transactions online quickly and security. It allows players at casinos to fund their accounts and withdraw winnings without having to provide the casino with any financial information.

Is Neteller free to use?

There are some fees associated with Neteller. You will be charged for depositing into your Neteller wallet and withdrawing from it. The fees will depend on the method that you use, but they are often around 2%. However, there will not be any fees for transferring funds between your Neteller wallet and the casino.

Is Neteller safe to use?

Without a doubt. The Financial Conduct Authority regulates Neteller in the UK and it makes use of anti-money laundering protocols to protect users from fraud and identity theft. Furthermore, it encrypts all sensitive information and makes use of advanced firewalls to protect its servers. Neteller has also implemented two-factor authentication to add an additional level of security.

How do I fund a Neteller wallet?

There are many ways of doing so and the list of methods is actually very similar to the deposit options offered by many online casinos. You can fund a Neteller wallet with a credit or debit card, bank transfer, other e-wallets such as Skrill, Paysafecard, Neosurf, iDeal, Trustly, Boku, and so on. You can even use cryptocurrencies such as Bitcoin.

Is Neteller mobile friendly?

Yes, you will have no problems using Neteller from your mobile device. There are dedicated Neteller apps for Android and iOS, which are available from the App Store and Google Play. The apps enable you to access your account at any time to add funds or withdraw them, meaning that you will be able to fund your casino accounts whenever you wish.

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