Neosurf Background Information 

Neosurf was founded in France in 2004. Over the years, the company has greatly expanded its reach. Its prepaid cards can now be purchased in a number of European countries, such as Austria, Belgium, the Czech Republic, Portugal, Spain, Poland, and many more. It can also be found in the UK, a number of African countries, French overseas territories, and the Middle East.  

It gives customers the ability to turn cash into an online payment method without the need to register any personal details online or provide potentially sensitive information to a third party. Customers simply buy the vouchers from a shop or the Neosurf website, and then use the voucher code when making a purchase. It is widely accepted as a payment method, at both online casinos and many other websites.  

There are two different types of Neosurf prepaid vouchers available. There is the classic voucher, which normally comes in values ranging from €10 up to €150. There are also Neosurf minor vouchers, which are not accepted at websites that require age verification, such as online casinos, so they are not of interest to online gamblers.  

While Neosurf is not one of the better-known payment methods, it is continually growing in popularity and it is an excellent option for those seeking fast and secure deposits.  

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Advantages of Using Neosurf 

There are many advantages to using Neosurf for payments at online casinos. To begin with, Neosurf is widely available and the vouchers can be bought in thousands of shops, petrol stations, supermarkets, and so on, in the countries where it is available. Thanks to this, it is a very convenient option. 

However, the major advantage offered by Neosurf is its security. When you purchase a voucher, you will not be asked to provide any personal information. You simply hand over your cash and will receive the voucher in return, complete with the code. Then, when you go to make a deposit, all you need to supply is the code. This means that at no point is there the opportunity for someone to steal your personal or financial information. Furthermore, as long as you do not lose the code, then there is no way for someone to steal the money. As an added bonus, the entire process is anonymous, which will appeal to those with concerns about privacy.  

There are no fees for using Neosurf. You will receive the full value of your voucher when you make a deposit without losing any money to the casino. The only exception to this is if a currency conversion is involved, in which case a fee may be charged. Furthermore, if you do not use your voucher within a specific time frame (which varies by country so should be checked on the Neosurf website), then Neosurf will charge a fee and deduct it from the value of your voucher.  

Neosurf also gives customers the option of opening an account. This can be easily managed from a mobile app and it makes buying the vouchers even more straightforward. Furthermore, the accounts can support multiple currencies and even cryptocurrencies, so they are useful for those who make a number of overseas transactions.  

There are some disadvantages to using Neosurf. To begin with, it is not available everywhere, so you will have to check that you can purchase the vouchers in your country. On the other hand, it is accepted at a vast number of online casinos. Another disadvantage is that unless you create a Neosurf account, you will not be able to use it to withdraw your winnings, so will have to find an alternative method. However, opening an account is free, quick, and easy. You may also find that there are lower deposit limits when using Neosurf, which may be frustrating for some players. However, overall, it is an excellent service and for most people, the advantages of Neosurf easily outweigh the disadvantages, and that is why it has risen to the fore as a popular online casino payment method.   

How to Use Neosurf at an Online Casino 

Neosurf was designed to be as easy to use as possible. All you need to do is buy a voucher from your local retailer. You will not have to register or provide any ID when doing so. You can simply pay with cash and you will receive a 10-character voucher code.  

When you have your voucher, simply login to your favourite online casino and head to the cashier. You should click on deposit and then choose Neosurf as your preferred payment method. You then just enter how much you wish to deposit together with the voucher code. You do not have to use the entire voucher at once if you do not wish to. The money will then be instantly transferred to your casino account so that you can begin playing straightaway.  

If you do not have a Neosurf account, then you will not be able to use it for withdrawals. Unfortunately, it is not possible to withdraw money back onto vouchers. However, you can sign up for an account very easily and that will allow you to make withdrawals to it. You can then put the funds into another voucher or withdraw them to a bank account.  

At most online casinos, you will have to verify your identity before you are able to make a withdrawal. This is a very easy process that simply requires you to submit a copy of a photo ID, such as a passport or driving license, together with a utility bill. Identity verification is becoming a legal requirement in more and more regulated markets. Furthermore, you will also have to ensure that your funds are not restricted by any bonus terms and conditions. The withdrawal procedure is then very straightforward. In the cashier selected Neosurf as your preferred payment method. Then all you need to do is enter how much you wish to withdraw and provide your Neosurf account details. The casino will then begin processing the transaction and the money should arrive in just a few days.  

Help with Neosurf 

There is an excellent help section on the Neosurf website. It is split into categories such as Neosurf Voucher, Neosurf Account, Buy Neosurf and Fraud & Security. Each section contains a huge amount of useful information and it is very easy to navigate. Those who need further help will be able to contact the customer support team using a contact form on the Neosurf website. They are always happy to help and will do their best to answer you as quickly as possible. If you are looking for general help with casino payments, then you can also turn to your casino’s customer support team, who are usually available through live chat or telephone, and provide more immediate help.  


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Frequently Asked Questions
Is it worth creating a Neosurf account?

There are many advantages to be had by signing up for a Neosurf account. To begin with, it will allow you to make online payments using a personal Neosurf pin code. Furthermore, it is possible to deposit numerous Neosurf vouchers in an account, or to top it up using a credit card, bank transfer or cryptocurrency. It will also give you the ability to withdraw funds from an online casino directly to your account.

Is Neosurf free to use?

Yes. There are no fees for using Neosurf when depositing at an online casino. This means that if you buy a Neosurf voucher for €100, then you are able to deposit the full €100 in your casino account, without Neosurf or the casino charging any fees. However, you may be charged a fee if a currency conversion is necessary. Furthermore, Neosurf may deduct a fee from your voucher if it remains unused for a significant period of time.

What countries is Neosurf available in?

Neosurf vouchers can be purchased online by almost anyone. They are sold in physical shops in a growing number of countries in Europe and around the rest of the world. At present, the vouchers are sold in more than 50 countries worldwide and the list is growing all of the time.

Can I use Neosurf on my mobile device?

Definitely. If you are using the vouchers at a mobile friendly online casino then you can easily make deposits with Neosurf. If you have a Neosurf account, then you can download a dedicated app for Android or iOS, and this will give you the ability to easily purchase more vouchers, top up your account, and manage your balances while on the go.

Is Neosurf safe to use?

As a prepaid voucher, Neosurf is one of the most secure ways to top up your online casino account. As long as you do not lose the voucher, then at no point will anyone have the chance to steal your private information or your money.



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