Advantages of Using Trustly
It is clear from Trustly’s success that there are many advantages to using the service for payments at online casinos. As with all payment methods, the chief benefit is security. The company takes its responsibility to protect customers’ money and privacy extremely seriously. It is a licensed payment institution authorised and supervised by the Swedish Financial Supervisory Authority. They hold a European Services Provider (PSP) license in accordance with the Payment Services Directive (PSD, 2007/64/EC).
Those who are concerned about privacy will be pleased to learn that Trustly promises to never store any information that could be used to access an online bank account. Furthermore, the service makes use of the highest encryption standards available on top of banks’ existing security systems. As such, it is an excellent choice for those who want to make direct payments to casinos from their bank but without having to reveal any information.
Another major advantage of Trustly is how widely available it is. The service can be found in roughly 30 European countries and it is able to facilitate payments in a large number of currencies. As such, it is a very flexible service and means that people will not have to worry about paying currency conversion fees. Furthermore, when making a transaction with Trustly you will not be charged any fees and there is no need to create a special Trustly account, saving you both time and money.
All Trustly transactions are instant. This means that you will never have to wait for your funds to arrive before you can start playing at a casino. In the case of withdrawals, your money should arrive as soon as the casino has finished processing the request (which may take a day or two).
Another huge advantage of Trustly is that it can theoretically greatly simplify KYC (Know Your Customer) procedures. Many online casinos require players to verify their identity by submitting a copy of a photo ID and proof of address. However, at some casinos, if you make a deposit with Trustly then this is no longer necessary as Trustly passes on KYC data. This has allowed for the creation of instant play ‘no account’ casinos. Players simply click on Play Now, select a bank, log in, verify and make a deposit. They can then start playing instantly without having to register an account. When withdrawing, the process is exactly the same, saving a great deal of time and effort.
Importantly, all Trustly transactions are completely free, both deposits and withdrawals. This means that if players are charged a fee, it will come from either the casino or their bank. However, overall this makes it a very cheap way to bank at online casinos.
There are a few disadvantages to using Trustly, but this will be the case with all payment methods. The main one is that it is not yet available everywhere. While it is on offer in roughly 30 European countries, this does of course mean that there are countries where it is not available, which will exclude some players. Furthermore, some banks will charge fees for using Trustly; however, players will be made fully aware of any fees when carrying out transactions. Overall, it is an excellent service that will appeal to those concerned about privacy and looking for a convenient solution.
How to Use Trustly at an Online Casino
As mentioned, the founders of Trustly wanted to make online payments as fast and easy as possible. There is little doubt that they have succeeded with this, and the service is very easy to use when making both deposits and withdrawals. The exact steps will vary slightly from casino to casino, but the general principle will be the same.
The first thing to note is that you do not have to create a Trustly account, saving you time and effort. At your chosen casino, simply login to your account and visit the Cashier. Once you are there, choose Trustly as your payment methods and select deposit. You then need to choose your country and bank from the drop down menus. You will be prompted to login to your online banking, which you do with your usual credentials. Simply choose which account you want to transfer funds from, enter the amount, and verify the transaction. The funds will then be transferred immediately.
Withdrawing winnings is an equally simple process. Once again, visit your casino’s cashier and select Trustly as your withdrawal method. Enter how much you wish to withdraw and you will be asked to choose your country and bank. You then need to login to online banking and choose which account you want the funds sent to. Trustly will then verify the transaction and as long as the funds are available in your casino account, they will be sent straightaway. The funds will arrive as soon as the casino has processed the withdrawal request.
Help with Trustly
There are plenty of resources available to you if you need help with Trustly. Firstly, the Trustly website has a huge knowledge base and an extensive FAQ section, both of which contain a great deal of helpful information. If you do not find the information you need, then it is best to contact your bank or the casino directly, and they are sure to do all that they can to help.